609.DOC
                   Complete FAX/Portable Plus
                       Using Close-Up v4.0
                                
                                
This document is provided as "For your information" and as is.
Neither The Complete PC nor any of it's employees assume any
responsibility for consequences resulting from the use of the
following information nor can the Complete PC technical support
provide help with this document.  The user of said information
does so at his or her own risk.

This document discusses the operation of Norton-Lambert's Close-
Up v4.0 with the Complete FAX/Portable Plus.  The following
information will describe the changes necessary to Close-Up's
configuration parameters to have it function with the Complete
FAX/Portable Plus.

Note that the following information is presented with the
assumption that you are using a mouse.  If you are not using a
mouse, please refer to the Close-Up manual for keyboard
equivalents.

Setting up Close-Up
Close-Up consists of two programs:  Support and
Customer/Terminal.  To set up either side you'll need to install
the program either to your hard drive or a floppy disk.  Then run
either the Support or Customer programs as per the instructions
in the Close-Up manual.  The Close-Up software allows the user to
edit the modem configuration files to the users liking.  By doing
this we can setup a modem type specifically for the FAX/Portable
Plus.  To do this type "Support Edit" or "Customer Edit".  Choose
Modems and arrow or scroll down the the selection Complete PC,
hit return.  You are now able to edit the modem setup.  You can
change the name to Complete FAX/Portable Plus or to whatever you
wish.  Next, hit return again and you will be presented with a
Modem Initialization Sequence, replace the existing string with
the following:

AT&F&C1&D2\A3\N3\Q3\V1%C1\J0\

Once you've entered the string hit return, and then hit the ESC
key twice.  This will bring you back to the main edit menu.
Arrow over to EXIT and hit return.  Make sure to save the new
changes.  The settings for the modem will be the same in the
Support and Customer/Terminal software.  For the Support program,
you select setup from the menu.  Highlight the Modem section and
hit return.  This will present you with a list of modems.  Arrow
or scroll down to the selection, Complete PC and hit return.
Next move to the Baud Rate and hit return until the software
displays 9600 baud.  Make sure that Auto Answer is set to yes.
The Customer program follows the same instructions except that
you must hit ALT M to get to the menu.

Other Considerations
If problems develop please check the following for possible
problems.  Make sure the Com port setting in Close-Up matches the
setting on the Complete FAX/Portable Plus.  If you receive a
failure in connecting be sure to check the modem with a
communications package to ensure the modem functions properly.
Be sure to check to see if the modem initialization string
matches the above configuration.  If problems still occur contact
Norton-Lambert to ensure your Close-Up settings are correct.