417.DOC Complete Modem or Complete Modem Plus Using pcAnywhere v4.5 This document is provided as "For your information" and as is. Neither The Complete PC nor any of it's employees assume any responsibility for consequences resulting from the use of the following information nor can the Complete PC technical support provide help with this document. The user of said information does so at his or her own risk. This document discusses the operation of Symantec's pcAnywhere with the Complete Modem or Complete Modem Plus. The following information will describe the changes necessary to pcAnywhere's configuration parameters to have it function with the Complete Modem or Complete Modem Plus. Note that the following information is presented with the assumption that you are using a mouse. If you are not using a mouse, please refer to the pcAnywhere manual for keyboard equivalents. Setting up pcAnywhere, Host/Remote Programs To configure pcAnywhere, either the Host or Remote program, for use with the Complete Modem or Complete Modem Plus you must do the following. Choose Hardware Configurations and hit return. Then select Serial: Modem and hit return. Choose the device/port that the Complete Modem or Complete Modem Plus is configured for. Move the cursor bar the Modem and hit return. Choose "Select from Modem List". You will be presented with a list of modems that pcAnywhere supports. Select Hayes SmartModem 2400 as your modem type. The software will prompt you to edit the modem configuration. Choose yes and change the baud rate to 2,400. Hit ESC and click on yes to save the changes. Hit ESC to return to the main menu. Other Considerations If problems develop please check the following for possible problems. Make sure the Com port setting in pcAnywhere matches the setting on the Complete Modem or Complete Modem Plus. If you receive a failure in connecting be sure to check the modem with a communications package to ensure the modem functions properly. Be sure to check to see if the modem initialization string matches the above configuration. If problems still occur contact Symantec to ensure your pcAnywhere settings are correct.