415.DOC The Complete Modem and Complete Modem Plus Using Carbon Copy for Windows This document is provided as "For your information" and as is. Neither The Complete PC nor any of it's employees assume any responsibility for consequences resulting from the use of the following information nor can the Complete PC technical support provide help with this document. The user of said information does so at his or her own risk. This document discusses the operation of Carbon Copy for Windows with the Complete Modem or Complete Modem Plus data modem. The following information will describe the changes necessary to Carbon Copy for Windows's configuration parameters to have it function with the Complete Modem or Complete Modem Plus data modem. Note that the following information is presented with the assumption that you are using a mouse. If you are not using a mouse, please refer to the Carbon Copy for Windows manual for keyboard equivalents. Setting up Carbon Copy for Windows To configure Carbon Copy for Windows for use with the Complete Modem or Complete Modem Plus the modem must be set to the following. Run either the Guest or Host applications. Choose Options from the menu. Then select Port Settings. Choose the Com port the Complete Modem or Complete Modem Plus is configured for and choose 2400 for the port speed. The Complete Complete Modem or Complete Modem Plus is not on the modem selection menu so you will choose Hayes V 2400 and then click OK. IMPORTANT! When installing the resident portions of Carbon Copy for Windows, PFAXBACK must not be loaded. You must unload it before going into Carbon Copy for Windows. The background code for Modem or Modem Plus (PFAXBACK) conflicts with modem operations. Other Considerations If problems develop please check the following for possible problems. Make sure the Com port setting in Carbon Copy for Windows matches the setting on the Complete Modem or Modem Plus. If you receive a failure in connecting be sure to check the modem with a communications package to ensure the modem functions properly. Be sure to check to see if the modem initialization string matches the above configuration. If problems still occur contact Microcom to ensure your Carbon Copy for Windows settings are correct.