408.DOC The Complete Modem and Complete Modem Plus Using Commute v1.1 and v2.0 This document is provided as "For your information" and as is. Neither The Complete PC nor any of it's employees assume any responsibility for consequences resulting from the use of the following information nor can the Complete PC technical support provide help with this document. The user of said information does so at his or her own risk. This document discusses the operation of Central Point Commute with the Complete Modem or Complete Modem Plus data modem. The following information will describe the changes necessary to Commute's configuration parameters to have it function with the Complete Modem or Complete Modem Plus data modem. Note that the following information is presented with the assumption that you are using a mouse. If you are not using a mouse, please refer to the Commute manual for keyboard equivalents. Setting up Commute To configure Commute for use with the Complete Modem or Complete Modem Plus the modem initialization string must be set to the following. Choose Configure. Then select Modem List. The Complete Modem or Complete Modem Plus is not on the modem selection menu so you must choose Other and click OK. In the initialization string field enter the following string: ATE0Q0V0X4&C1S7=30S11=125^M (note all 0's=zeros) Click OK to save the changes. Choose Configure then Com Port and select the Com port that the Modem or Modem Plus modem is installed on. Then Configure and Baud Rate and set the baud rate to the Modem or Modem Plus maximum speed of 2400. Finally select Configure and Connection Type and make sure Modem is selected. Commute is now configured to operate with the Complete Modem or Complete Modem Plus modem. IMPORTANT! When installing the resident portions of Commute, PFAXBACK must not be loaded. You must unload it before going into Commute. The background code for Modem or Modem Plus (PFAXBACK) conflicts with modem operations. Other Considerations If problems develop please check the following for possible problems. Make sure the Com port setting in Commute matches the setting on the Complete Modem or Complete Modem Plus. If you receive a failure in connecting be sure to check the modem with a communications package to ensure the modem functions properly. Be sure to check to see if the modem initialization string matches the above configuration. If problems still occur contact Central Point Software to ensure your Commute settings are correct.