CPC092392

                The Complete Modem and Modem Plus
                        Carbon Copy v6.0
                                


This document is provided as "For your information" and as is.
Neither The Complete PC nor any of it's employees assume any
responsibility for consequences resulting from the use of the
following information nor can the Complete PC technical support
provide help with this document.  The user of said information
does so at his or her own risk.

Setting up Carbon Copy to run with the Complete Modem or Modem
Plus should not be any more difficult than setting up any other
modem software.  With Carbon Copy, the key to successful
operation is making sure that you don't have any COM port or IRQ
conflicts and that your hardware settings of the modem agree with
your software settings in Carbon Copy.  Beyond that, Carbon Copy
is like any other modem software.

First check your hardware to be sure that you do not have a COM
port or IRQ conflict.  If you have another device other than your
Complete Modem or Modem Plus set for the same COM port as The
Complete Modem or Modem Plus, neither Carbon Copy nor your
Complete Modem or Modem Plus will function properly.  Carbon Copy
will detect this during its diagnostic and deny you access to the
program.  Once you've determined that no COM port conflict
exists, check your system to determine whether you have an IRQ
conflict.  COM ports use IRQ.  Each COM port is assigned an IRQ
for its use.  COM1 is generally set for IRQ 4.  COM2 is generally
assigned IRQ3.  Be sure that you do not have any other device
using the IRQ of the COM port you've selected.

NOTE:  That by default, COM1 and COM3 both are set to use IRQ 4,
and COM2 and COM4 are both set to use IRQ 3.  Should you set your
Complete Modem Plus on COM3 but still have an active COM1 port,
you will have an IRQ conflict as both your COM1 and the Modem
Plus's COM3 are both using IRQ 4.  Refer to the  I/O port
documentation  of your computer for port configuration
instructions.
     
To configure Carbon Copy to run with the Complete Modem or Modem
Plus, change subdirectory location to that which contains your
Carbon Copy software.  Execute the command CCINSTAL.

The first parameter deals with you COM ports.  If the current COM
port is not set to that of your Complete Modem or Modem Plus,
press the A key until it is.

Parameter B controls the baud rate.  Your Complete Modem or Modem
Plus operates at up to 2400 baud MNP.  Press the B key to make
the appropriate selection.

Parameter C allows you to select modem type.  Press the C key to
invoke Carbon Copy's list to modems.  The Complete Modem or Modem
Plus will most closely resemble the selection Hayes 2400
Compatible.  Move the highlight bar to it and press the ENTER
key.

The other settings in Carbon Copy will depend on your personal
preference and are not critical to the operation of the Complete
Modem or Modem Plus.

Press the X key to save the current selection and exit to the DOS
prompt.  Carbon Copy is now ready to run with the Complete Modem
or Modem Plus.  If the Complete Modem or Modem Plus is the host,
execute the command CC.  If it is the caller, exeute CCHELP.

If the Complete Modem or Modem Plus fails to respond properly to
Carbon Copy, note the error message flashed by Carbon Copy.  Most
problems can generally be traced back to either COM port or IRQ
conflict.  A typical symptom of IRQ conflict does not necessarily
generate an error message.  The modem software dials out but does
not seem to establish connection.  This is not uncommon and
easily resolved by tracking down the source of the conflict and
removing it.

For further specifics to Carbon Copy, refer to your Carbon Copy
documentation.