CPC112592
                                                     274.DOC
            The Complete Communicator for Windows
      Loading the TSR's into Upper Memory with DOS 5.0
                              

This document is provided as "For your information" and as
is.  Neither The Complete PC nor any of it's employees
assume any responsibility for consequences resulting from
the use of the following information nor can the Complete PC
technical support provide help with this document.  The user
of said information does so at his or her own risk.

This document discusses the use of the Upper Memory
Management included in DOS 5.0 to load the Complete
Communicator's WIndows TSR's into upper memory.  The
following information will describe the changes necessary to
the Autoexec.bat and CONFIG.SYS to have it function with
upper memory necessary to load the TSR's.

Note:  These instructions will only work with 80386 and
80486 machines.

Warning
Please make a backup copy of your CONFIG.SYS and
AUTOEXEC.BAT files before attempting these changes.  Also
please have a clean DOS boot disk available.  Some commands
might not work with certain PC's.  If a problem occurs you
will need to have a clean boot disk in order to boot the
machine and remove the commands that are causing the
problem.  To make a clean boot disk insert a blank floppy
into Drive A and issue the format command with a /S command.
If you have any question concerning making a boot disk
please refer to the DOS manual for instructions.

Instructions for loading Windows TSR's high.
Versions 3.xx and higher of the Complete Communicator for
Windows will allow DOS 5.0 to load the TSR's into upper
memory.  The Windows TSR's require a total of 140.3k of
conventional or upper memory.  These TSR's consist of 5
separate modules that can be loaded in a mixed combination
of conventional and upper memory.  Considering the size or
the TSR's, you might want to remove any other drivers that
are loading into upper memory to free up as much space as
possible.

Creating Upper Memory
To create upper memory you must add the following line in
your CONFIG.SYS:

Device=EMM386.EXE NOEMS

You should add this line after your HIMEM.SYS command so
that your CONFIG.SYS should look similar to the following
example:

DEVICE=C:\DOS\HIMEM.SYS
DEVICE=C:\DOS\EMM386.EXE NOEMS
Files=99
Buffers=24
(Any other device drivers you are loading)
DOS=HIGH,UMB

The order in which the file is setup is very important for
the maximum amount of upper memory available.  After setting
up your CONFIG.SYS you'll need to reboot to load the new
configuration into your system.  At this point type in MEM
/C|MORE at the DOS prompt. (The | symbol is a SHIFT
BACKSLASH key.)  This will show the amount of lower and
upper memory available.  The total amount of free space is
important in determining how much of the TSR's can be loaded
into upper memory.  The TSR sizes are broken down as
follows:

CPCKNL.EXE                    5.3K
TM.EXE                        32.0K
SR.EXE                        29.0K
VOICE.EXE                     63.0K
CFPI.EXE                      11.0K
                              
Total TSR size                140.3K

By determining how much upper memory your system has, you
can load the specific modules that will load into upper
memory and reduce the size taken up in conventional memory.
The command to load the TSR's into upper memory with DOS 5.0
is LOADHIGH.  An example would be:

LOADHIGH C:\CCWIN\CPCKNL.EXE

This loads the CPCKNL.EXE program into upper memory.  The
C:\CCWIN part is the directory in which CPCKNL.EXE is found.
Obviously this is assuming that the software was installed
in the default directory and that the system has at least
one block of upper memory that is at least 5.3K in size.

An example of mixing the TSR's between conventional and
upper memory could look something like this:

LOADHIGH C:\CCWIN\CPCKNL.EXE
LOADHIGH C:\CCWIN\TM.EXE
C:\CCWIN\SR.EXE
C:\CCWIN\VOICE\VOICE.EXE
C:\CCWIN\CFPI.EXE

This loads the TSR's CPCKNL.EXE and TM.EXE into upper memory
and the rest into conventional memory.  The amount of upper
memory is going to vary from machine to machine and depends
on the individual configuration of the PC.  If your system
does not give you enough available upper memory (Some
systems don't have more than 32k) and you have a VGA
graphics card then you can add the following to the EMM386
line in your CONFIG.SYS so that it looks as follows:

Device=C:\DOS\EMM386.EXE NOEMS I=E000-EFFF I=B000-B7FF
(0=Zero)

This should give you an additional upper memory to use for
drivers to load.  On some machines this should be enough to
load all the TSR's in upper memory, on other machines it
might only help loading some of the TSR's.  Testing on 5
computers showed an average of 120K of upper memory
available.  This will only work if you have a VGA monitor.
Otherwise this command can crash your system.  (This is why
we recommend having a clean boot disk.)  Once this command
is entered into the CONFIG.SYS and the system is rebooted
verify that the system can load Windows.  There have been
problems with using the B000-B7FF range and Windows 3.x.

For users of other graphics type, please contact Microsoft
Corporation concerning instructions on increasing the amount
of available upper memory on you particular machine.

If you have any other questions about DOS 5.0 and upper
memory we suggest you reference Chapter 13 of the DOS 5.0
manual or contact Microsoft technical support.

For further discussion on loading the TSR's into upper
memory please refer to Appendix F in the Complete
Communicator for Windows User's Guide.