CPC091792
238.DOC
                    The Complete Communicator
                     Using Carbon Copy v6.0



This document is provided as "For your information" and as is.
Neither The Complete PC nor any of it's employees assume any
responsibility for consequences resulting from the use of the
following information nor can the Complete PC technical support
provide help with this document.  The user of said information
does so at his or her own risk.

Setting up Carbon Copy to run with the Complete Communicator
modem should not be any more difficult than setting up any other
modem software.  With Carbon Copy, the key to successful
operation is making sure that you don't have any COM port or IRQ
conflicts and that your hardware settings of the modem agree with
your software settings in Carbon Copy.  Beyond that, Carbon Copy
is like any other modem software.

First check your hardware to be sure that you do not have a COM
port or IRQ conflict.  If you have another device other than your
Complete Communicator modem set for the same COM port as The
Complete Communicator modem, neither Carbon Copy nor your
Complete Communicator modem will function properly.  Carbon Copy
will detect this during its diagnostic and deny you access to the
program.  Once you've determined that no COM port conflict
exists, check your system to determine whether you have an IRQ
conflict.  COM ports use IRQ.  Each COM port is assigned an IRQ
for its use.  COM1 is generally set for IRQ 4.  COM2 is generally
assigned IRQ3.  Be sure that you do not have any other device
using the IRQ of the COM port you've selected.

NOTE that COM3 uses IRQ4 and COM4 uses IRQ3 by default.  Be sure
that they do not conflict with the Complete Communicator modem's
COM1 or COM2 IRQ setting.
     
To configure Carbon Copy to run with the Complete Communicator
modem, change subdirectory location to that which contains your
Carbon Copy software.  Execute the command CCINSTAL.

The first parameter deals with you COM ports.  If the current COM
port is not set to that of your Complete Communicator modem,
press the A key until it is.

Parameter B controls the baud rate.  Your Complete Communicator
modem operates at up to 2400 baud or if you have our MNP data
modem, it will operate at the 9600 setting.  Press the B key to
make the appropriate selection.

Parameter C allows you to select modem type.  Press the C key to
invoke Carbon Copy's list to modems.  The Complete Communicator
modem will most closely resemble the selection MNP Compatible.
Move the highlight bar to it and press the ENTER key.

The other settings in Carbon Copy will depend on your personal
preference and are not critical to the operation of the Complete
Communicator modem.

Press the X key to save the current selection and exit to the DOS
prompt.  Carbon Copy is now ready to run with the Complete
Communicator modem.  If the Complete Communicator modem is the
host, execute the command CC.  If it is the caller, execute
CCHELP.  When dialing into the Complete Communicator modem
through Carbon Copy, the caller needs to be aware of certain
properties of the Complete Communicator.

If CCBACK is not active on the computer at the time that Carbon
Copy is activated, the Complete Communicator modem will respond
like any other internal data modem.  If CCBACK is to be active,
it should be loaded and operational prior to loading Carbon Copy
into resident memory through CC.  The Complete Communicator will
be first in line to respond to all incoming call and des so with
a voice greeting regardless of how the Complete Communicator
software is configured to answer the phone.  On the caller's
side, Carbon Copy abandons the attempt if it encounters a voice.
Keeping this in mind, the caller needs to be aware that their
dial string will include certain sequences of pauses and other
than phone number digits to maneuver through to the Complete
Communicator software to the modem mailbox.  The specific
sequence will be acquired through trial and error to determine
the appropriate arrangement for you situation.  The sample dial
string above demonstrates the use of commas in the dial string to
facilitate pausing prior to sending the tones for the modem
mailbox.

Example: 1-408-434-9701,,,,,,333  (333 refers to the modem
mailbox)

If the Complete Communicator modem fails to respond properly to
Carbon Copy during program initialization, note the error message
flashed by Carbon Copy.  Most problems can generally be traced
back to either COM port or IRQ conflict.  A typical symptom of
IRQ conflict does not necessarily generate an error message.  The
modem software dials out but does not seem to establish
connection.  This is not uncommon and easily resolved by tracking
down the source of the conflict and removing it.

For further specifics to Carbon Copy, refer to your Carbon Copy
documentation.