CPC091592
211.DOC
                    The Complete Communicator
                        Sample Greetings
                                
                                
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                       Single User System

The following greeting sample works well for a single user, with
no other mailboxes configured in the system.

"Hi! This is Gary Smith.  I am away from my office right now but
will return your call as soon as possible.  After the tone please
leave your name, telephone number and a brief message.  When
finished recording, press * on your touch-tone phone to review
what you have recorded."


                          FAX Greeting

Here is a sample greeting that can be used when CCOM is set for
Fax as default (see System Configuration section).  The fax
greeting is recorded from within the CFAX mailbox and is limited
to 12 seconds of recording time.

"You have reached the XYZ Company.  To reach Voice Mail, press
any key on your touch-tone phone now.  If you are sending a fax,
stay on the line.  fax tone will be generated."


                         Modem Greeting

Here is a sample greeting that can be used when CCOM is set for
Modem as Default (see System Configuration  section).  The modem
greeting is recorded from within the MODEM mailbox, and is
limited to 12 seconds of recording time.

"Thank you for Calling XYZ Company.  To access Voice Mail or our
fax, press any key on your touch-tone phone now.  Stay on the
line for data communications."

                         Auto Attendant

Here is a sample greeting for using CCOM as an automated
attendant.  CCOM is set to Voice as default.

"Thank you for calling XYZ Company.  If you already know the
extension of the party you wish to reach, enter the appropriate
touchtones now.  If you do not know your party's extension,
choose from the following selections or press 0 for an operator
to assist you.

Enter 21 for Product Information
Enter 22 for Customer Service
Enter 23 for Sales Department
Enter 24 for Accounts Receivable
Enter 25 for Accounts Payable
Enter 55 to send a Fax.

Make your selection now.  To repeat the list of selections, press
11 on your telephone now.  If you calling from a rotary dial
phone, leave your message at the tone.  Thank you for calling
XYZ."


                         Message Center

Here is a sample greeting for a typical Message Center
application.  This is assuming Voice is set to Default.

"Thank you for calling XYZ Company.  From your touch-tone phone,
enter the mailbox number of the person you are calling.  If you
do not know the mailbox number for the person you are trying to
contact, press 411 now for a Mailbox Directory.  You may
interrupt this greeting at any time with your selection.  If you
are calling from a Rotary dial phone, stay on the line and at the
tone, leave your name, phone number and a brief message for the
party you are trying to reach.  Make your selection now or wait
for the tone to begin recording.  Thank you for calling XYZ."

Greeting for Mailbox 411

You have reached XYZ Companies Main Directory.  The following is
a list of Mailbox numbers for individuals in our company.  You
may interrupt this greeting at any time with your touch-tone
selection.

For Bob Smith, press 300 now.
For John Jones, press 301 now.
For Mark Murphy, press 302 now.
For Fred  Black, press 303 now.
For Barbara Tyler, press 304 now.

If you need to repeat these selections, press 411.  Make you
selection now.


                           Home Office

This sample greeting assumes that Fax has been selected as the
default mode.

Fax Greeting

"You have reached "A Time for Everything!"  Press a key on your
touch-tone phone for Voice Mail options.   Stay on the line if
you are sending us a fax."

Default mailbox greeting

"Thank you for calling "A Time for Everything.  Do you have too
many things to do and not enough time to do them?  We can help.
To find out more about our services, press one of the following
selections for further assistance.  You may interrupt this
message at any time with your selection.

Press 1 for Sales
Press 2 for Customer Service
Press 3 for Accounting
Press 4 for Purchasing
Press 5 for Shipping
Press 8 to send us a Fax

If you wish to speak to anyone in the office, press 0 on your
phone now.  Thank you for calling A Time for Everything."

Mailbox 5 greeting

"We are out shipping other customer's packages now, but will
return your call as soon as possible.  If you are calling to
verify whether your shipping order has been completed of the
shipping information has changed, leave a message for us at the
tone, and we will call you back as soon as possible.  When
finished recording, press * to review your message."