CPC112592
                                                     204.DOC
              The Complete Communicator for DOS
           Using DOS 5.0's Upper Memory Management
                              

This document is provided as "For your information" and as
is.  Neither The Complete PC nor any of it's employees
assume any responsibility for consequences resulting from
the use of the following information nor can the Complete PC
technical support provide help with this document.  The user
of said information does so at his or her own risk.

This document discusses the use of the Upper Memory
Management included in DOS 5.0 to load the Complete
Communicator's background TSR's into upper memory.  The
following information will describe the changes necessary to
the AUTOEXEC.BAT and CONFIG.SYS to have it function with
upper memory necessary to load the TSR's.

Note:  These instructions will only work with 80386 and
80486 machines.

Please make a backup copy of your CONFIG.SYS and
AUTOEXEC.BAT files before attempting these changes.  Also
please have a clean DOS boot disk available.  Some commands
might not work with certain PC's.  If a problem occurs you
will need to have a clean boot disk in order to boot the
machine and remove the commands that are causing the
problem.  To make a clean boot disk insert a blank floppy
into Drive A and issue the format command with a /S command.
If you have any question concerning making a boot disk
please refer to the DOS manual for instructions.

Instructions for loading CCBACK high.

Versions 2.6x and higher of the Complete Communicator will
allow DOS 5.0 to load CCBACK into upper memory.  To do this
you must have at least 88k of contiguous upper memory
available.  To create upper memory you must add the
following line in your CONFIG.SYS:

DEVICE=EMM386.EXE NOEMS

You should add this line after your HIMEM.SYS command so
that your CONFIG.SYS should look similar to the following
example:

DEVICE=C:\DOS\HIMEM.SYS
DEVICE=C:\DOS\EMM386.EXE NOEMS
Files=99
Buffers=24
(Any other device drivers you are loading)
DOS=HIGH,UMB
The order in which the file is setup is very important for
the maximum amount of upper memory available.  After setting
up your CONFIG.SYS you'll need to reboot to load the new
configuration into your system.  At this point type in MEM
/C|MORE at the DOS prompt. (The | symbol is a SHIFT
BACKSLASH key.)  This will show the amount of lower and
upper memory available.  For the Communicator to load in
upper memory your system will have to report the largest
available upper memory block available will have to report
at least 88k.  If you have other drivers loading into upper
memory that prevent your system from having a contiguous
block of upper memory then you might want to rearrange their
loading order or load them into lower memory to free up the
room.  If the machine reports having a single block of at
least 88k then you can add or modify the line in your
AUTOEXEC.BAT file to the following:

LoadHigh CCBACK /N

This loads CCBACK In high memory.  If you wish to use the
hotkey functions for faxing then you will need to add the
following line to your AUTOEXEC.BAT file:

CFAXHKEY

You will be able to load this in upper memory also if you
have an additional 13k block available, or you can load it
separately in lower memory.  To load into upper memory the
command will look similar to:

LoadHigh CFAXHKEY

If your system does not give you enough available upper
memory (Some systems don't have more than 32k) and you have
a VGA graphics card then you can add the following to the
EMM386 line in your CONFIG.SYS so that it looks as follows:

DEVICE=C:\DOS\EMM386.EXE NOEMS I=E000-EFFF  (0=Zero)

This should give you an additional 80k-96k of upper memory
to use for drivers to load.  This should be more than enough
to load CCBACK in upper memory.  This will only work if you
have a VGA monitor.  Otherwise this command can crash your
system.  (This is why we recommend having a clean boot
disk.)  For users of other graphics type, please contact
Microsoft Corporation concerning instructions on increasing
the amount of available upper memory on you particular
machine.

If you have any other questions about DOS 5.0 and upper
memory we suggest you reference Chapter 13 of the DOS 5.0
manual or contact Microsoft Technical Support.